If you've ever not known how to start a conversation, or you've been told you're too direct, you're going to want to read this.

People don't typically take issue with the content of the message, they take issue with how it was approached.

Check out these sample transition statements to help you better clarify your intentions and enable you to communicate directly, and with care.

Conflict in the workplace is stressful for everyone. And there's 1 tactic that has helped me. It's the difference of playing Offense vs Defense.