Enroll Now

☆

Enroll Now ☆

Change your relationship with feedback.

Mastering Fearless Feedback Online Course
$75.00
One time

Stop beating around the bush. Start making feedback more direct & actionable. Dive into 22 video lessons that will teach proven tactics and take your management to the next level.

✓ Boost confidence & skill in < 2 hours
✓ Learn to strategically kick off feedback
✓ Master a proven feedback model
✓ Practice handling 3 common reactions
✓ Downloadable activity guides, bonus resources, and MORE!

Testimonials

  • "Love this course, the length, the content - all of it was excellent. As someone with little spare time, I enjoyed the structure, materials and bite size info given. I also had my manager take it, we both talked about how useful this course was for us. Also working for a public organization we do not have a lot of opportunities or even budget for taking classes, so big thank you for your hard work."

    Victoria, Director of Corporate Contract Management

  • "This course is great! Feedback is often feared because people do not know the proper way to deliver it. This course has given me tips and pointers to help deliver all types of feedback. I would highly recommend this course for every manager."

    Patrick, Customer Success Manager

  • “Enjoyed the perspective and printed examples on how to reframe hard conversations. My biggest takeaways is clear is kind and diagnose the why not the symptoms."

    Fallon, Senior Manager

  • “This is one of the best feedback trainings that I’ve had in my career - this is not an exaggeration. Katie is a really great teacher. She brings really great enthusiasm to the course and real world examples."

    Nana, Community Management

  • “Overall thought this was an extremely helpful and actionable course. Helped clearly identify a lot of easy to repeat and internalize ways to deliver better and more effective feedback."

    Rachel, Senior Community Manager

  • "This course immensely helped me reframe my approach to giving and getting feedback."

    Laurelle, Regional Director

Master Fearless Feedback

Learn what they didn’t teach you in manager onboarding!

Fearless feedback is about saying what needs to be said, helping your people develop, and driving business results.

There are 4 chapters to this course:

  • Conquering Your Feedback Mindset

  • Delivering Effective Feedback Fearlessly

  • Navigating Feedback Reactions

  • Receiving Feedback Effectively

Each chapter is loaded with multiple short video lessons and accompanied by downloadable activity sheets, sample language, and more!

If you’ve ever stressed over having a feedback conversation, this course is for you. Get ready to shift your perspective and receive tools and tactics that will change the way you manage and lead forever.

What you’ll learn

  • ✓ Move beyond theory with hands-on practice

    You will workshop and practice actual feedback situations you're facing (or have faced). You'll receive an invaluable activity guides, sample language, and bonus resources.

  • ✓ Deconstruct the core elements of successful feedback conversations

    You'll learn to streamline your feedback using the Headline, Observation, Ask model. Each step will empower you to strategically engineer a more positive and productive reception, and perception, of your feedback.

  • ✓ Develop your ability to successfully handle reactions to feedback

    Navigate defensiveness with a proven model that enables your people to be seen and gets you back to the heart of the feedback.

  • ✓ Reframe your perspective & build confidence

    You will create a new internal narrative on what it means to deliver tough feedback. You will feel empowered to engage, discuss, and share feedback that will help your people be their best, and help you drive a culture you're proud of.

  • ✓ Distinguish yourself as a developer of people

    You will elevate to your next level of management and leadership by distinguishing yourself as someone who fearlessly develops your people to reach their best version of themselves.

Meet your instructor

Katie Ceccarini

Being able to effectively deliver feedback will make or break your ability to manage and lead your team, as I very much learned in my early years at Yelp.

In the last 20 years, I've managed, trained, and been responsible for the development of thousands of people.

I've seen first hand how critical it is for people managers to balance care, timeliness, and clarity to drive the behavior and performance changes their people deserve and the business needs.

The purpose of this course is to share with you the core mindsets and tactics that helped me transform from a manager who put off feedback to a leader who was known for high impact, thoughtful feedback delivery.

If you're a people manager, leader, or team lead, this course is for you.

Enroll Now

☆

Enroll Now ☆

Get Started Today

Mastering Fearless Feedback Online Course
$75.00
One time

Stop beating around the bush. Start making feedback more direct & actionable. Dive into 22 video lessons that will teach proven tactics and take your management to the next level.

✓ Boost confidence & skill in < 2 hours
✓ Learn to strategically kick off feedback
✓ Master a proven feedback model
✓ Practice handling 3 common reactions
✓ Downloadable activity guides, bonus resources, and MORE!

Still have questions?