Keys to Succeeding in Difficult Conversations
Tough conversations aren’t so tough with the right mindset and preparation. The key feature of this course is the Conversation Planner, an incredible tool for setting managers up for success.
Tough conversations aren’t so tough with the right mindset and preparation. The key feature of this course is the Conversation Planner, an incredible tool for setting managers up for success.
Tough conversations aren’t so tough with the right mindset and preparation. The key feature of this course is the Conversation Planner, an incredible tool for setting managers up for success.
What are difficult management conversations?
Terminating an employee
Sharing disappointing compensation or promotion information
Delivering challenging feedback
And that's just naming 3!
How do we get better at these tough conversations?
Mindset
Preparation
What can you expect with this course?
Practice preparing for a tough conversation
Resources to make the process repeatable
Mental awareness of assumptions and how to overcome them
